Our uncle, and her two small kids reserved a return trip from Port Harcourt in Nigera to London. Via an IATA travel broker, who sadly did ot procedure Atmosphere Journey extra extra luggage allowance for them. This could have created them eligible for 120kg allocation. Within their e ticket, Air France just display 20kg per-customer. Upon their starting on 25th, I had been in the aiport together, we found this maistake, and pleaded with Air Italy customer support offuicer in the table, to assist and mix-ckecked for all of US, once we were the only real individual with this particular issue. The woman saireplied'WHY MUST I?' it had been sad that used to do not consider her title. Anyhow we were designed to purchase our baggage in ecxess of the 60kg proven despite the fact that she and her kids were eligible for 120kg.in Nigeria my uncle visited their workplace, and also the response was she created the scheduling via an adviser, normally she'd have already been paid. I do want to think that a realtor completely represent their primary, and Air France has conceeded towards the agreement. Plus it was feasible for them to duscover this mistake, however they were simply not also involved. I'd to cover this with my Genius. I'd like Air France to create this reimbursement, as she was didn't bring any baggage outside her titled 120kg. I'm mindful that additional flight might have discovwered this mistake quickly, and fixed it at tha point-of examining in, but Air France declined tio aid.
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