This is a trivial amount of money but I'm incensed.
Unbelievable! I ordered a windshield wiper that I couldn't readily find locally and they emailed me and asked me if I agreed on $35.95 for shipping, to which I said NO. They charged my credit card $22.94. I emailed them, demanding a refund. They said to wait 3-5 business days. It's been more than that. I called the 800 number "and are always willing to assist you with your concerns" and I got indirect answers and lies, and whenever I was put on hold (I called them 5 times) no one ever picked up again. The last "agent" that picked up - all I could hear was laughing and talking and I had to yell into the phone HELLO! Which barely got her attention.
I'm disgusted. Do NOT do business with this company!
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