I have my car at Thomas Ford in McConnellsburg, PA. They say it needs a new engine. First Extended denies my claim as I do not have all receipts for oil changes and services. I service my own vehicle. Although the engine problem is not a result of lack of oil changes, they will not budge on their policy. This is unacceptable. I paid $1,900. For the policy and expect it to be honored. I feel they are a fraudulent company and apparently have been ripping good honest people for years. Buyers, beware, a warranty service agreement is not all its cracked up to be.
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