Usacomplaints.com » Cars & Transport » Complaint / Review: United Airlines - Lost baggage refund. #509360

Complaint / Review
United Airlines
Lost baggage refund

United Airlines dropped my carrier after I flew globally to London, Italy to get a 5-day official visit on July 5th.

I had been informed by London airport (Charles de Gaulle) luggage table the situation is likely to be managed by US workplace when I was resident people, nonetheless they explained to purchase required products within my journey and published on Late Luggage Statement (PAWOB Locator - M56TSJ) to "Submit the bills" to UA for compensation.

Without any option, I invested 274 Pounds creating trouble in my experience, which didn't permit me to focus on my office-work. I'd to contact globally (on my cent) to constantly check up on my luggage when I needed to alter my resort three times throughout the journey when I was visiting various places. Ultimately used to do not get my carrier and needed to go back to US.

Having reached home, I experienced the procedure of delivering my bills and Baggage Claim Type with all specifics worth $ 733/-, with plenty of follow-up and telephone calls that I started (8-12 hours over many calls) where I had been provided many times inconsistent revisions/recommend.

Ultimately I received a notice on July 27th declaring apologies and thanking me for my endurance while UA couldn't discover my lost home. Additionally it mentioned that my state is likely to be solved immediately and UAis sign in complete cost of my state is likely to be shipped to me briefly.

I received a check of $733 just having a notice within the back "Recommendation of the check is entirely negotiation and launch of statements that payee has declared or might claim against UA...". I followed-up and talked to some boss who explained to not deposit the check instead deliver the bills back again to headquarters to think about all the trouble I'd been through therefore the equilibrium cost ($ 386/-) could be delivered on the basis of the declaration within the notice dated August 27th.

On 9/25, I obtained another letter dt 9/23 from UA (Ranbir Singh - same individual who published the very first notice) declaring the state was resolved given that the things I purchased changed the things dropped within the carrier, thus $386 CAn't be paid-as essentially UA is likely to be paying me twice for that same posts.

What I don't comprehend is when did I signal a with UA to become ineffective in supplying support and creating me plenty of problems and further work. When did I permit UA to have a choice that suggests UA administration handles my period etc their account I've to again store to displace my clothing? When did I permit UA to reduce my valuable (psychologically connected) things that I had been provided in my own past by family and friends because of some unique occasions and accomplishments I created? When did I permit UA administration to alleviate me of those valuable thoughts that we could link when I applied these posts?

I really hope UA administration reconsiders their choice on bill of the criticism when I are determined that I or some of my fast household WOn't ever board United Airlines, if this is the way a customer is handled by UA.


Offender: United Airlines

Country: USA

Category: Cars & Transport

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