Usacomplaints.com » Cars & Transport » Complaint / Review: FireStone Store #021652 - Mark-up on parts and labo. #508375

Complaint / Review
FireStone Store #021652
Mark-up on parts and labo

I'm creating having a criticism about costs for auto-repair at FireStone Full Auto Treatment. Our vehicle was identified as having requiring a gas pump construction along with a gas filter. I had been originally cited: $513 for components and work for Fuel Pump I had been subsequently informed by Charlene something advertisement-peak that it had been necessary they (FireStone) likewise substitute the gas filter that was $187.71 Components and work for Fuel Filter alone. After I questioned why so much for that gas filter Charlene advised me I'd to cover the component that was $61.71 and $120.29 for that work which accounted for that large cost of the $187.71. She also explained simply because they needed to take away the gas-tank to displace the gas filter. I subsequently informed her nicely if you should be changing the Energy Push the filter is resting on the top and also you curently have the component out why the surplus cost about the work. She considered it to get a moment and recanted saying she'd just cost me area of the work for that filter because the gas pump had been changed. Work for which was fallen in the $120.00 to $33.00 following a introduced this to her interest. This dialogue happened near to shutting on recently 9/23/05 off and on between 4:08 and 5:47 pm. I believed the costs were a little large so-called several locations such as the Dodge component to verify costs and costs simply weren't accumulated from what it'd charge to displace the gas pump and gas filter. I named her nowadays 10:30 amapproximately 9/24/09 to determine if FireStone had started focus on my vehicle she advised me the gas pump was in position. Planning to stop and also have my vehicle shifted else-where however the work-but she advised me the job had been completed. I expected for to determine my previous components as well as requested to get a comprehensive statement to warrant components and work for gas pump and filter. The motor measurement was wrong and also the usage was atleast a 100K miles off. I required the containers the brand new components had turn out of this went onto the vehicle. The components were bought from Vehicle Mission and that I named an area Tacoma CarQuest to discover what actual value for that Energy Pump Construction and Fuel Filter price. I had been educated by vehicle the CarQuest team found on 72nd in Tacoma 253 475-9018 the cost for: Electric Fuel Pump Assembly $187.00 element number E7113M Fuel Pump $23.99 element number R86523 When Compared With FireStone billed me $370.78 for the Electrical Fuel Pump Construction and $61.71 for the Energy Filter. The team at CarQuest educated me that occasionally a auto-repair store costs A - 25% mark-up but he was surprised after I told him the cost FireStone invoiced and billed me for that item bought/requested from CarQuest. He also stated it seemed that FireStone billed me 50% to 100% markup and recommended I provide the problem for that overcharged item towards the FireStoneis Authorities.


Offender: FireStone Store #021652

Country: USA   State: Washington   City: Tacoma

Category: Cars & Transport

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