I'm writing for you today to record deceptive business methods by an automotive repair center in Illinois, particularly in Mesa, Arizona. The company title and area are: Greulich’s Automotive # 5 445 N Greenfield Rd Mesa, AZ 85205
In March we got our 1999 Chevrolet Tahoe for this area for repairs. We reported of the trickle within the front-end of the automobile, AC which was no longer working correctly, wheels that must be examined and a general examination for additional required repairs, including a door-handle that hadn't been properly fixed beforehand. We were billed $2,321.27.
Almost instantly, we observed the trickle hadn't been fixed; the automobile was delivered for extra function.
The wheels also failed while driving back in the White Mountains in northern Illinois in-May, and we were compelled to consider them to some aaa-approved look for repairs at a price of $ 514.17. This may have already been deadly.
The doorway handle was delivered for function a third-time, and we were billed one more $41.67 in April.
The AC failed in 100-degree plus warmth in June. Upon returning the automobile another period for AC function, the technician suspected the condenser was the issue; we were billed $730.28 to get a fresh component and job. We've since been informed by another car repairer that condensers seldom crash in automobiles.
Within fourteen days, the automobile again for that third-time had AC failure. Again, we were 3 hours from home and needed to drive-in severe warmth to come back home. This time around, we approached the Greulich organization Leader who never replied to us but rather requested exactly the same shop’s support supervisor to contact us.
We were expected to consider our automobile to some more remote store on Alma School Road (store #8) on July 8 where their organization “experts” might examine and restore the AC. While showing to get our automobile, we were informed that the line mounted by Greulich’s in March have been faulty. A identified where the dripping Freon was avoiding at store #8; it had been discovered to become through this line connection. A brand new greater line was installed. Because the # 5 store suspected in July that the new condenser was so as and didn’t bother to really range out where the trickle was originating from (or they'd have found it had been a defective line), we were mistakenly billed $730.28 to get a condenser.
The company director from store # 5 named me 24 hours later, July 9. I inquired what his organization might do for all of US for the return journeys for fix, for that heat fatigue endured on the 3-hour journey house in 110-degree warmth, and also the extra cost to people because of their inexperienced “repairs”. He responded all he might do was provide us $100 toward potential repairs. Today, because we're AAA people, we currently receive a $100 discount; it was only any AAA participant might usually obtain; we received nothing to pay us for the difficulty and cost we'd endured.
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