I bought a new car from this dealership on 7/06/09 and was astounded by
their deciet and unethical behavior! I paid full list price for a new Kia Soul, i
was given a jacked up interest rate on the financing. When i complained about
the financing i was told that they only deal with one bank located in California.
I was lied to about an "extended warranty" that their financial officer said i
had to buy to get a lower payment with 72 month financing. They refused
to give me copies of all the paper work that i signed the day of the sale.
I had nothing to show that, i had given them a three thousand dollar down payment, most of it cash! A week after the sale, i recieved paperwork
that showed i had been sold an $1,895 service contract that they had called
and "extended warranty". Service contacts are total rip offs and i had been
lied to! Suntrup Kia of St. Louis gave me the worst car buying experience that
i have had in over 40 years of buying automobiles!
Bill
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