Your 2000 Jeep Grand Cherokee with 79,056 miles created an over-heating issue on May 30 after operating about 95 miles fom o.C. To palm desert. My spouse, child and son where within the vehicle. AAA arrived to check on the vehicle and recommended us to possess vehicle stress examined at repr store. The nearest to us was sears car centre. I've never used sears for my car repairs but have now been a faithful sears customer for more than 40 years, cleaners, dryers, appliances, resources, etc. We believed it may be the thermostat. We got it into Sears and was informed stress check could not be achieved til saturday, therefore we quit vehicle overnite. Following day they named and stated we'd a pit within the radiator and required fresh one, tough estimatewas around $500 to $600. Which was tubes, thermostat, radiator and coolant. We'd to hold back in order for them to vessel within the components. They named us Sunday evening and stated there is an issue using the fan clutch and water pump. As the technician, Ismael was getting each one of these components down to get rid of the radiator, they removed the bolt that retains the fan clutch towards the water pump also it could not be utilized again. He explained they'd to make use of an air chisel to get rid of a typical bolt, which had several heavy pockets inside it. The were not likely to cost for almost any extra work simply components. We'd to acknowledge whilst the vehicle was aside in those days. I told the sales mgr and technician to ensure anything was right since my spouse, child and 14 mo old son are operating back again to Orange County 95 miles following day, they assured me it'd be ideal. We'd to hold back today a later date for that extra components due to the bolt being removed. Additionally they billed for brand new serpintine belt which was only one yr-old, water push-$108, fan clutch-$71.41, dh ribbed strip $26.09. Charged $187.50 to set up radiator. We acquired the vehicle on Friday evening, got home and observed the cover was uneven. Needed to generate back in order for them to take a look. The bolt was placed on uneven therefore the cover would not lock directly, they set that and off we move again. We invest the night time since too late to depart. Up early Tuesday, fill the vehicle with anything we require, such as the infant and puppy and obtain prepared to abandon. We realized that the coolant lighting was back on. Mind back-up to Sears to possess it check again. They place the stress check on and also the whole radiator is dripping liquid! Today they've to-order another radiator. Well, lengthy history small, arrived at discover, it had beennot a defective radiator that was mounted, it was never changed! Two distinct men were focusing on the vehicle, one did the lover and also the push and also the additional thought the radiator was completed but was not. As you of the employees stated, "I suppose we ought to did the stress check." When they had they'd have experienced that it had been not completed. Thank heavens we taken notice of our vehicle once we might have taken the whole engine and might have been caught about the highway using the infant and puppy so that as the supervisor stated, "Sears might have been purchasing us a brand new motor!" We'd to invest a later date in Palm Desert and skip work on our careers. We ultimately could abandon Wednesday early night. Sears had our vehicle from sitting nite til Mon nite after which just about all time Wednesday. The sum total costs were $973.07. We'd prefer to be repaid for components they all messed up. The water pump, fan clutch, gear that was an overall total of $205.50.
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