Usacomplaints.com » Cars & Transport » Complaint / Review: Delta Airlines - Unaccompanied Mino. #471812

Complaint / Review
Delta Airlines
Unaccompanied Mino

It was the very first time, and possibly the last time, my small child has flown unaccompanied. Being a guardian, I arranged her trip many months ahead of time, named (many times) and e-mailed Delta to discover what I had a need to do to create anything move easily. I gave them her admission verification quantity which had her schedule connected and was informed that I simply had a need to spend a $100 charge and also the stewardesses might view her and make certain she created her move trip. They needed the particular details about who'd fall her down and choose her up, also it needed to complement the individuals driver's permit, etc. I did so all that, and like I stated, named more often than once to ensure I understood anything.

On her behalf trip out, the stewardesses evidently weren't watching the full time, but fortunately she hardly made her trip move. They'd the incorrect info for selecting her up, nevertheless, despite the fact that I'd simply established it your day before. Evidently the airport she was getting in wasn't updated and offered my cousin difficulty. This I really could reside with, although I had been not necessarily comfortable with it.

The trip home was another tale, however. They didn't allow her panel her flight house since evidently they didn't permit unaccompanied children on that trip, even though that I'd named more often than once formerly and sent, but evidently they don't actually examine to determine when the minor is truly permitted on, therefore she was switched away upon coming to the airport and reserved to get a flight the following day throughout the center of your day. The trip reservation clerk seemingly attributed me for arranging the trip online, therefore it was my problem. (Again... Despite formerly calling and contacting etc. Etc.) They planned her following day flight without there being truly a chair on her on that trip, evidently wishing somebody simply wont appear.individually, I don't like these chances. I've to consider an outstanding day-off of function to choose her up noon, and trouble my operating household to ensure she could be in the airport for that new period, which did consider some household balancing, and Delta requires no obligation for almost any of it.

The consultant I spoke to accepted within the telephone that I ought to have now been informed in advance, but was not. But all she might state was that my child is likely to be traveling in tomorrow and also have a pleasant evening. I'm creating this criticism about the evening she was switched from her trip. I simply wish she makes it house tomorrow, and that I won't trust them with my unaccompanied minor again. I anticipate them to possess her house about the evening she publications her trip in the future home or even to I would like to know in advance when there is an issue, particularly if I've approached them many times before to ensure everything is ok.


Offender: Delta Airlines

Country: USA   State: Wyoming   City: Cody

Category: Cars & Transport

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