I've connected the notice I delivered on May 18th. I'm still attempting to solve it. And it is June 15th.
Because I've had some issues with your delivery business I thought I ought to take it for your interest.
I caught your organization in March to deal with our delivery for that ACP meeting in Philadelphia, PA. Margarita Fajardo had approached me and stated that EAX was the state shipper for ACP. I had been cited $200 for delivery and was delivered the paperwork a couple of days later.
On April 13 our orange situation was acquired by two teenagers and delivered coming. Whenever we came in Philadelphia on April 22 our orange event was damaged. The cover have been scammed and also the lock was damaged. It'd been recorded along by somebody and also the situation has become ineffective. I named your practices on April 23 to put a state and was informed that the state type could be sent in my experience at my workplace.
Meanwhile we'd to pay for Champ to shrink-wrap our situation to obtain it home. We didn't utilize EAX to deliver it back. After I delivered towards the workplace there is no-claim type and that I needed to contact work again to obtain one. After I did get the state type I stuffed it out and sent it back in. I quickly obtained a fax from Harry Dimasi that my state have been refused since somebody in the meeting heart had authorized for this. I quickly named Harry to request some concerns. Bernard was clear in your guidelines, nevertheless when I talked my estimation he'd speak over me and was exceedingly rude. I did so inform him that because the people in the meeting wouldn’t realize that we didn't deliver our situation using the cover recorded along and also the lock damaged so that they couldn't be held accountable. Used to do note to him the two males who acquired our situation were within an unmarked truck, weren't dressed up in a standard, were dressed up in street clothes and were excellent, but I did so explain at first glance appeared as if these were simply strolling the road. Ricky got only a little frustrated with me as well as ruder. At that time I told him I'd consult with his boss and wouldn't talk to him. He's no idea what customer support is and it is not so enjoyable.
I named Champ and spoke for them concerning the scenario and discovered that Champ doesn't utilize EAX as they’re standard shipper any more plus they got my state and were extremely thoughtful. Therefore Margarita misrepresented your organization. I've informed Champ this plus they stated these were likely to consider it.
Then I received our Amex statement for $419 for just one method delivery to Philadelphia. I had been cited $200 by Margarita, and $419 generally is Highway robbery. NO BODY has actually billed us that for delivery within the 5 years I've been achieving this. I named your sales workplace and also the woman there is excellent but stated she spoke to her boss and that's the cost due to all of the add-on costs. I've named Amex and questioned the cost. We shall not spend the total amount for just one way and particularly since I have will have to displace our situation for $200 because you each one is not likely to approach my state.
I'll not be making use of your organization again and also have contact the majority of our team that displays at ACP along with other meetings.
I simply named your workplace again-this day and was informed somebody might contact me back and Ricky Dimasi doesn't possess a boss.
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