Usacomplaints.com » Cars & Transport » Complaint / Review: American Airlines - Unaccompanied Minor Policy / Children left alone!. #543223

Complaint / Review
American Airlines
Unaccompanied Minor Policy / Children left alone!

JAN 3rd.

Our kids, kids (16 and 12 yrs old) were left in the entrance of the trip from the National Flight companion! The kids are said to be with "an companion" all the time, till they're used in a stewardess on thier trip to help them in boarding the airplane. The remaining Mud Diego and reached Texas to get a 1- 1/2 hour layover. The were left for over one hour before my child named me from her mobile phone (having a desperate battery) to inform me that thier trip was terminated. I inquired where the companion was, she stated that she quit one hour before. WHAT! Oh my goodness! I called American Flight immediately. Remained on-hold for 17 minutes, got a realtor, on-hold for anoth 10 minutes, then ultimately used in a boss that merely mentioned that "they must be within an Unaccompanied Small waiting-room"? PRECISELY! That's what I tought! Well, used to donot realize that entrance my women were at... OR did they! They slipped my kids down at 11:45 quit them in the entrance, and also the trip wasn't because of abandon until 1:30 pm. They'd have now been resting there, WITHOUT guidance for nearly 2 hours prior to the trip might abandon! I barely believe that making them in the entrance might take into account being "accountable for all compensated unaccompanied minor". The boss believed it had been ok to express they might stay in the entrance until thier next starting that was at 6:45 pm. WHAT! I claim, therefore it is ok to allow them stay there in the entrance for anoth four or five hours? Yes Mam, she says. You suggest to inform me that you're not likely to consider them towards the Unaccompanied Small space? She sets me on-hold... Ok, someone will the entrance to choose them up today and consider them towards the space. THANKS! And claims, there's also various other kids waiting. Oh, today I'm truly concerned. And thus if the other parents be.

Be skeptical of NATIONAL AIRLINES UNACCOMPANIED MINOR PLAN!!! They're NOT checking your kids

May follow-up with thier quality.


Offender: American Airlines

Country: USA   State: Virginia

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google