I recently arranged an automobile through Easycar to Christchurch, New Zealand. Used to do not recognize however they don't have a surgical procedure there such as the others (Hertz, Avis, Jucy, Maui), but rather sort out a 3rd party company. The 3rd party organization didn't possess a vehicle for me personally after I came, and wouldn't pickmeup in the airport for me personally to actually talk to anyone because they didn't have any vehicles (there's an immediate line phone-in the airport to request collection).
They stated that they delivered a contact back again to Easycar saying they didn't have any automobiles but I never obtained any notice from Easycar. Additionally they stated that I ought to not be billed and never to be worried about it. Nevertheless when I got home yes certainly the cost was about the declaration. I responded to my preliminary verification mail from Easycar to demand they take away the cost however they say I'll need to deliver a duplicate of my verification and my charge card statement through the article for their practices in England as their e-mail program can't handle accessories. I responded using the day, quantity, and guide quantity about the charge card record however they replied stating that I'd have to supply actual copies of anything, normally they'll not check out the problem. (Note furthermore that should you have to call Easyjet customer support— to fix their screwup— you have to purchase the phone call.)
When I check additional remarks on the internet I discover that I'm not alone with comparable grievances from this organization.
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