This is actually the email I delivered to airline:
Our title is Karla Realpe and that I am emailing you in large dissapointment after several problems I've familiar with your "airline". It's accurate that the costs are only a little less than different airlines BUT I've unearthed that the frustration isn't at-all worthwhile, and at the conclusion it costs same or even more than other Airlines. This past year traveling to Costa Rica, I attempted to pre-examine my bags online and also the support online was "down", and so I published a full page as evidence that I really could not get it done and so I could easily get exactly the same price in the airport that will be simply reasonable. They nevertheless charged me the standard quantity that's billed in the airport that will be dual. Often traveling locally knowledgeable setbacks not introduced til last second, that not checking the rude people who you've today joining the routes. Nowadays when I was attempting to examine the two bags my father was getting with him, AGAIN the web site wouldn't allow me. And so I contact and after keeping to get a very long time they simply tell me that there's a limitation to at least one bit of baggage and there's nothing they are able to do. This really is, not providing the clients any notice, what exactly I have to do now's spend some form of luggage tranportation to create the Next item overseas. This really is unfortunate and incredible! What goes on to people who reach the airport with 2 bits of baggage? There's nothing you certainly can do when I was informed. That you don't actually provide a choice! My loved ones and me WOn't ever utilize your support or suggest it to anybody.in the end you receive that which you purchase, inexpensive solution, inexpensive support. Thanks for the time. I really wish I acquire some master of reaction to this.
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