Complaint / Review
Menlove Toyota
Dishonest. Liars. High priced add ons showed up on final contract

VERY POOR EXPERIENCE with Menlove Toyota. I negotiated a used vehicle price. After a lot of back and forth we reached an agreement on price. After signing multiple forms, credit check, temporary tags filled out, etc., the dealer tried to sneak in an "add on" of "vehicle id etching" for $300 on the finance contract. Dealer refused to sell car when i refused to buy this optional add-on. (this can be a do-it-yourself job for under $25, and is sometimes done for free by police departments) Dealer stated that my negotiated price was so good that they had to add on $300 to make a profit. I walked out. This dealer used most every game sleazy salesmen are known for during test drive and negotiations. They were even willing to backdate all paperwork and lie to Toyota Financial to get a finance deal that had expired.