Usacomplaints.com » Cars & Transport » Complaint / Review: Budget Car and Truck Rental - Fraudulent billing for damages to truck after insurance promising zero liability was purchased. #395754

Complaint / Review
Budget Car and Truck Rental
Fraudulent billing for damages to truck after insurance promising "zero liability" was purchased

On September 2 my daughter and I rented a Budget Rental Truck. We paid for two drivers, and a "zero liability" insurance, should any damage occur to the truck. From the truck rental lot, my daughter, who was driving the truck followed me to the Nashville Airport to return a rental car that I was driving. Damage occured to the overhead of the truck during this trip to the airport. We immediately returned the truck to Budget Truck Rental. No replacement truck was provided, nor were we reimbursed for the truck rental costs.

Subsequently, we received a bill in the amount of $4,410.45. This bill included charges for use of the truck for 7 days and two different lists of parts. We had already paid for 3 days use of the truck, which does not appear to have been taken into consideration. This bill is outrageous, in view of the fact that the agent who rented us the truck said the insurance would cover any damage to the truck. On returning the truck, he said that the over-head damage was not included in the insurance.

I would very much like to know if there is a class action suit against Budget Rental trucks for situations like this. If there is, then I would like to join in that class action suit.


Offender: Budget Car and Truck Rental

Country: USA   State: Georgia   City: Atlanta
Address: P.O. Box 403962
Phone: 4078887237

Category: Cars & Transport

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