I took my 2000 Dodge Durango into the Cottman on Westheimer and Dairy Ashford on the idea that Ronnie (owner) would take care of me since my brother ran a couple of shops for him in the past. After I called and spoke with Ronnie (owner) and explained that I didnt have alot of money and that I would work something out with him if I needed too. He said bring it in and he would work with me somehow. Ronnie said he was leaving but Dan (manager) would be there to help me.
I took my 2000 Dodge Durango into the Cottman Transmissions to get looked at. Dan (manager) called me and said that it would take looking deeper into the transmission which would cost over $200.00 & under $300.00. I gave him permission todo the evaluation only. Dan called me back and said that the Torque Converter had come apart and had plugged the filter, which in turn burned the clutch, OD, Thrust, Washer bearings, bands and other items up. He told me that Ronnie (owner) said that since he knew my brother that it would only cost $2100.00 for the repairs.
I told Dan (manager) I didnt have that, and then I asked if they finance. He said they go thru Wells fargo. We tried todo it thru Wells Fargo but they declined me. I told Dan that I would try to talk with my dad or my brother and see if they would help me. Dan (manager) said he had the transmission done, but couldnt put it into the car until I came up with the money. I asked to talk with Ronnie (owner), but Dan (manager) took my number and said he would give it to Ronnie (owner). I have not talked to Ronnie (owner) since the first day.
My father went a couple of days later and told Dan (manager) that he nor my brother were going to help me. Dan (manager) said he was going to put it in storage for the weekend. This was never told to me.
The next thing I know is that I am getting a letter from Cottman saying that the Vehicle is put into storage and that Cottman had nothing todo with it then. I had to talk with the storage facility. The total as of a week and a half after I sent it to Cottman was $2700.00. How could I afford that? And everyday it gets higher.
I feel that Ronnie (owner), Dan (manager) knew my situation and took advantage of me.
I never gave Dan authorization to fix the transmission. He would not do anything to it until I had money thats why we tried to get financing.
Now when I did get the money to get it out My wife went over to the storage facility and everything was taken out of the vehicle. The radio, DVD player and screen, spare tire, jack, all personal papers, DVD's, Music CD's, umbrella's, jackets, jewelry.
And there is a dent on the left of the hood and fender.
Why do I want to pay for something that is not complete.
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