I am livid with Drive Time - The "NO GOOD GUYS." In September after paying for two vehicles we purchased with the Drive Time Dealership since June both of the cars were stolen. However, it wasn't from a stranger but from the company formerly known as Ugly Duckling. While me and my husband slept at approximately 5:00 AM - Recovery USA quietly took both of our cars, the Dodge Stratus and Ford Taurus.
The principal amount of the loan plus interest was paid in full on both of the vehicles: Dodge Stratus.instead of giving us our car titles they repossessed them. According to the collections team, we were being charged late fees and additional interest. When we asked for an itemized statement of the fees, our requests were completely ignored. To make matters worst the Ford Taurus had transmission problems which cost more than $700 to repair and the corporate office rep promised to reimburse us for the charges but this also never happened.
Not only did the company receive full payment of more than $18,401 for the Dodge but they also received about $16,900 for the Ford. The loan matured in April and at that time an additional $4,347 was assessed to the account in order not to surrender the titles.
Sadly, we will be unable to recover both of the vehicles because they were sold at an auction recently. Now, our credit is severly ruined and we do not have any transportation. As a result, I lost my job and my home. The stress was too much to endure, and caused me to have a nervous break down.
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