Complaint / Review
Ikea
Terrible service

I requested them to ship after 6 as i was at work. But the shipping guys came in at 5. I called my neighbor and asked to talk to the carrier. He refused to talk to me. I was forced to get the product delivered to my neighbor and had to haul it up two floors myself. Customer service did not care as the delivery was not their responsibility but that of an outside contractor. They said it was my problem that I was not at home and the contractor should have charged me twice and delivered it later instead of delivering it to the neighbor.

I am not really sure about this websites fascination for the 100 word limit.