My husband orders his prescription medication from a mail-in service through our health plan. These medications are due to be delivered via Federal Express. On Wednesday, September 20, his medications were delivered, but to my neighbor four houses away. My neighbor came out and found the package tossed on her doorstep and tried to tell the driver he had delivered it to the wrong location. The driver turned and looked at her and walked away. She was kind enough to deliver the package to my house.
I contacted the Federal Express office and was told that because I could not give them the address of where the driver actually delivered it, there was nothing that could be done. Federal Express does not care about quality service, only about getting their packages delivered to any address, whether it is right or not.
0 comments