Usacomplaints.com » Cars & Transport » Complaint / Review: Electric Cart Warehouse - Low Speed Vehicle, Street legal STAR Golf Carts, Fraud, false advertising, bait and swith, San Diego, Las Vegas. #349966

Complaint / Review
Electric Cart Warehouse
Low Speed Vehicle, Street legal STAR Golf Carts, Fraud, false advertising, bait and swith, San Diego, Las Vegas

The company advertises street legal Star carts for sale with speeds at least 25 MPH and a 2 year warranty. I bought what was sold as a 6 place limo Star cart at the Orange County Swap Meet and was told the car would be delivered and detailed that evening. The cart showed up late, in the dark and still had plastic wrap all over it. The cart cannot be licensed as a LSV because it will not do faster than 18 MPH and there are other safety items lacking. They have an independent who registers them with no inspection. It is way too slow to operate safely on the streets legally. They said it would go 25 to 30 MPH and can be driven on all roads posted 35 MPH or less, but it only does 18. After 4 days they sent a technician to reprogram the controller. The technician tried to reprogram the cart 3 times and it would not go faster. As it turns out, the cart is not the STAR 6 place limo, it is a 4 place cart that ECW modified to carry six and the Star cart was delivered with the low speed rear end and not the one they advertise (high speed with a 10:1 gear ratio). They said if I paid another $1300 they would put bigger wheels on it and get it to go over 20 MPH. I called at least a dozen times to speak with the owner, Jolene M. Juse and nobody will call back. They no longer answere the phone when they know I am calling. Good luck to anybody who buys from them and needs servicing on the 2 year warranty. I now have a cart that is collecting dust and can't be used on the street safely.


Offender: Electric Cart Warehouse

Country: USA   State: California   City: Costa Mesa
Address: 2957 Randolf Ave. #B
Phone: 7145565661

Category: Cars & Transport

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