Complaint / Review
Honda Cars of KatyHonda Cars of Katy
Cancelled the Extended Warranty

I purchased a used Toyota Corolla from Honda Cars of Katy on 26th June. I was offered an Extended Warranty on this, which I opted for, not knowing that it actually added $1599/- to my loan. After realising this, I cancelled this on 30 June (which is just 4 days after I purchased it). I was told that the refund will directly go to the loan (which is perfectly ok for me). Now, it is already 2 months after I cancelled, but there is no refund. I enquired with Justin Windsor, 4 weeks after I cancelled. He told it takes around 6 weeks. Then I enquired after another 2 weeks, he said it takes around 8 weeks. Now, he startd saying, it takes 12 weeks. I contacted the general manager, Chris Morrison. He does not have any particular answer about this.