On March 1, I placed a down payment on a 1998 Subaru Forester with Loan Officer – Tisha. Unfortunately, SS Auto was unable to provide an interest rate and the bank would not loan the money unless I purchased an extended warranty which I did not ask for nor did I want. I was disappointed because they have a refund policy which meant that my five-hundred dollar ($500.00) deposit can not be given back to me and none of this was disclosed clearly and was misrepresented. Now I am left with no car and out $500.00.
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