Usacomplaints.com » Business & Finance » Complaint / Review: Chase Auto Finance - Refinance, Refuses, Chase Auto, Lower payments, modify loan. #475772

Complaint / Review
Chase Auto Finance
Refinance, Refuses, Chase Auto, Lower payments, modify loan

My hours were reduced at the end of last yr.in November, I went to a chase branch and applied to refinance my car to lower my payments. Since then, I have tried unsuccessfully to get them to help me so I don't loose my car since my loan is over half paid off. My interest rate is 17% and my payofff is $9000.
Since I was struggling to pay my payments, I kept asking for help in what my options were. I asked to make interest only payments. Denied! They don't do interest only.

This past week, I spoke to a lady here in Tucson about my loan and she stated that Chase will not refinance any auto loan for anyone. When I asked her why she stated this is their policy.

I am now 2 months behind on my payments. They want $800 by the end of the month. I'm sure im not the only person with an auto loan from Chase that has this issue. Any ideas out there to help with this issue?
I thought the bank bailout money was for lending. I guess I was wrong.


Offender: Chase Auto Finance

Country: USA   State: Arizona   City: Phoenix
Address: Po Box 78050
Phone: 8003469670

Category: Business & Finance

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