I bought a 3100 motor for a 1999 Chevrolet Malibu from Chris Auto Recyclers. I used my master card over the phone to order the engine. I received the engine in good time. I had a man that works for a reputable auto dealership install the engine. Many problems occurred while he was installing the engine.
First af all it was suppose to be a complete engine assembly. Several major parts were missing. It is a good thing he could use the parts from the old engine. After several weeks he got everything together and started the engine. Immediately the engine had a loud knock in it coming from the crankshaft or rod bearings. The labor and parts cost me $610.00. I called Chris Auto recyclers and talked with Brandon about my situation. He said he would talk with the boss and see what could be worked out. I wanted to send the engine back and get my money back. I did not hear back for a couple of days, so I tried calling again. This time no answer. I tried several days and a lot of calls to contact someone from there. I have yet to get any response from anyone. I do have a copy of their email stating the engine had a 90 day warranty. It has not been that long yet. I purchased the engine on June 4th of 2008. They are purposely not answering my phone calls. I also paid the man $610.00 for labor and parts required to complete the bad engine.
These people need to compensate me for what I have spent on this engine and installitation of this engine. Especially since they are not trying to work a deal with me. I am reasonable and patient man, but when someone purposely ignores me, I get mad. Maybe something can be done. I don't know.
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