Usacomplaints.com » Cars & Transport » Complaint / Review: Trusty Transport - False promises damaged goods won t accept responsibility. #32931

Complaint / Review
Trusty Transport
False promises damaged goods won't accept responsibility

My truck broke down east of the Sierras. AAA (a great group, btw) towed me to Mr. K Automotie (they're great as well) where I left the vehicle (was Sunday, had to get home). I filled out one of those web-search things to locate auto transporters, and TrustyTransport.com said that they would do the job.

I went with them because they had a good website and said they could move the truck that week. Since I was paying storage fees at Mr. K, getting it done sooner was important.

So the first big lie - delivery in 4-5 days. Would you believe it took 14 days and an extra $175 in storage fees! But these jokers claim that it's not their problem...

But wait, there's more!

These were two BRAND NEW tires (2 months old) - but it's not their fault?

If the truck had been okay, I might have thought well live and let live. But it had TWO FLAT TIRES - one totally unrepairable. And these weren't old tires, I bought them only 2 months ago and they had less than 1000 miles on them! But again, it's not good old Trusty Transport's problem.

So if you want reliable, on time delivery of your vehicles, from a company that will stand behing their work, go anywhere but here!


Offender: Trusty Transport

Country: USA   State: Arizona   City: Tempe
Address: 5235 S. Kyrene, Suite 212
Phone: 4807567506

Category: Cars & Transport

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