Trusty Transport-Pyramid Trucking false advertising;the business that doesnt give a dam;deceptive company Tempe Arizona...
Hired Trusty on 4/1/03. My vehicle wasn't picked up until 4/10/03 (I was told it would be picked up 2-4 days). They advertise that your vehicle will stay on one truck during transport. My vehicle sat in a terminal and was transported on at least 3 different trucks that I know of.
Took 15 days to transport from AZ to CT. The trucker they contracted was rude and didn't know where my truck was at one point. When my vehicle did finally arrive, the trucker wanted to deliver it at 5:30 in the morning!
He wouldn't even take my vehicle off his truck for inspection until I paid in full. I tried to make a claim on the trucker's insurance but was told by the insurance company that their deductible is set very high and they don't pay for anything under the deductible.
Trusty will not assist me with trying to contact the trucking company (Pyramid Transport out of NY). They will not even reply to my emails. I feel that Trusty falsly advertised that vehicles stay on the same transport truck. They contracted a trucking company who does not have adequate insurance even though they advertise that my vehicle is insured for the full value.
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