On June 14 I entered Smithtown Nissan in Smithtoen NY. I was looking for information on a new Nissan Rogue. I was helped by a salesperson, Matt Brown. Mr. Brown helped me and I asked me to put a deposit of 300 dollars down. I informed Mr. Brown that all I have was an ATM card not a credit card on me. Mr. Brown informed me that if there was any problems he would put the funds right back into the account.
On June 15 I called MR. Brown and informed him directly that for personal reasons I could not go through with the purchase and he informed me that he would have the funds placed back into my account.
The funds never got their. I placed several phone call to Mr. Brown on saveral occassions in the weeks to follow and was informed each time that he would take care of it.
On July 3, after being fed up with dealing with Mr. Brown of Smithtown Nissan I called Nissan (I had informed him that was my next course of action).
Danielle of Nissan informed me that she would refer me to a Regional Specialist but there was not much they could do because the Dealerships were owned privately (can you imagine this Nissan tells you pretty much they have there hands tied).
0n July 7 a Regional Specialist named Jonathon called me and got intouch with Mr. Brown (the salesman). Mr. Brown states "That he expected there call and he will pull the file and take care of it".
Well I just made another call to Nissan july 18.
It has been over a month and still have not received my deposit. It is not like there in any disagreement or missunderstanding with the contract. I fell that Matt Brown is just doing this to be spiteful for cancelling the vehicle.
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