I made an attempt to purchase 2 beyern wheels from this company on 6/27/08. I was told on monday i'd receive a tracking number from ups. When monday came i called the company to see why i had not received a e-mail. I spoke with same sales rep (marty) who handled order. I was told by him that i had to call back wednesday because the distributor sends wheels to don't buy wheels today (bwt) who in turn sends to me. On wednesday i called because there was no tracking number attached to my e-mail box. He had me give him my number so he could call distributor in california to see what was wrong. He called back only to inform me that my wheels were sitting on their dock, and had not been shipped. I then informed him that this is an inconvenience because i was expecting the delivery the coming monday (which is today). That they should some how accommodate my for their error by sending it 2 day delivery. He became so disturbed by what i said, stating: you people are so impatient, (mind you i'm african american) it's not like you're going to lose a kidney." (just lost my aunt earlier this year due to kidney failure) so when i questioned him on his statements, he became even more furious telling me he'll just cancel my order and hung up phone, say f@! King n! G3r on the way down. My money has not been credited to my account yet. I called bbb in ohio and was informed they have several complaints similar to mines concerning delivery and refund exchange. They are not even accredited with bbb. Becareful guys!!!
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