Usacomplaints.com » Cars & Transport » Complaint / Review: Geico - Doesn’t pay to be honest. #322257

Complaint / Review
Geico
Doesn’t pay to be honest

On 6/13/08 I was coming around the back corner of my apartment complex that I live at when a fire truck came racing towards me. I started backing up because it is a very small area, to let them through and accidentally backed into a car's rear quarter panel that was parked illegally in a driveway.

Now we have been customers of Geico for 3 years and I am 43 years old and have NEVER been in an accident. We have NEVER filed a claim with Geico.

Anyway, I didn't know whose car it was so I left a note on the car and when I got off work I called Geico to let them know what had happened. I was told that if I didn't hear from them that my insurance would not go up and also that it may not go up because we were long time customers and had never filed a claim before. If it did go up it would more than likely not be a lot.

I waited for the people to call, nothing. Then, over the weekend (7/4/08) my husband was looking through our bills for the month and found that Geico had raised our insurance rates about 50.00 a month!

I thought that maybe Geico had got a hold of the people and that they had placed a claim, so I called. Geico told me that they had an open claim for about another week on the accident, no one had contacted them and that the reason that they raised my insurance rates was because I was honest enough to report the accident. So, no money was paid out, no accident was taken care of and they still raised my payments. What a scam!!!

Needless to say we are looking elsewhere for insurance.


Offender: Geico

Country: USA
Site:

Category: Cars & Transport

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