Bale Chevrolet should be exposed by all media for their dishonest practices. We bought a truck at one of their "Car Wars" type shows at the Clear Channel Metroplex, where they'll do anything to make a deal.
We traded in our truck, worked out the financing and signed the papers, complete with payment schedule and warranty information. The salesman prissed out, said "Congratulations!" and handed us the keys.
We loaded up in OUR NEW TRUCK on that beautiful Saturday afternoon and proceeded to 'show off' to our friends and families this truck that we have worked so hard for.
To make a long story short, we received a phone call from Bale on the following Tuesday. It was the Salesman requesting that we return the truck because the financing did not work out. But we already signed all the papers!
Needless to say, when we arrived back home Tuesday night in our "trade-in" truck, we felt embarrassed and humiliated. We never should have been handed the keys. The Salesman never should have said Congratulations. They never should have let us drive off the lot in a new truck. For a young married couple, purchasing our first new vehicle was such a fantastic accomplishment. Only to be crushed.
And just so you know, the VERY same thing happened to my brother a few months earlier. However, when they told him to return his Tahoe, they had already SOLD his Z71 (his trade-in) to someone else!!! Luckily, he got his truck back. But that, in turn, affected the other car buyer that thought they had his truck.
Only one more example... An acquaintance experienced the same thing, except they had sold her at auction and could not recover it for her. But of course they still wanted their 'new' car back.
THAT'S BAD BUSINESS!!! I encourage everyone to shop for cars ANYWHERE but Bale.
Brandi
Conway, Arkansas
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