I was in the market for a F-150 Lightning Pickup truck. I though I had struck gold when Cal Worthington Ford the only authorized Ford SVT dealer called me and Said all I had to do was put $1000.00 down and I will get the first chance to buy the vehicle.
At that time we went over the details of the purchase. I was to trade in my 1999 Ford Escort and add another $2000 dollars to the already deposited $1000. I also told the salesman that I want o finance my deal through Ford Credit since I had an account there already. "No problem!", they assured me. "Everything is taken care of."
The day finally came, I got that call and I was told the vehicle was in State and it would take a day to get it ready. It was great timing because I took two days leave from my military duty and I would be able to drive my trade down and come back with my new, hott Lightning. I packed my son in the car and told my wife I'll be back with the new truck in a day or two.
It was a long trip for my son and I because Anchorage is 390 miles away from where I am stationed in Fairbanks Alaska. When we got there I rented a room and put our stuff in it and headed to the dealer ship. I met with the sales person and it was kinda late so the finance department was closed. We went over the details of the transaction and filled out the actual purchase order. They told me to come back the next day after noon and we will finish then.
I showed up and everything was supposed to be ready. I went to the assigned finance person who then changed the whole deal on me, right there and then. Remember, I said they told me there was no problem and that I had to be back in 2 days. Well, this was my second day and they knew that. What they then told me is I have to put another $1000 dollars down and that the paperwork was not actually ready yet. I reminded them that I got to get back to work and they said it was not a problem. We would fill out the purchase agreement and they will send me the rest of the papers in the mail.
Well, on the way to Fairbanks almost home the transmission went out and my son and I was stranded on the cold deserted Alaska highway for an hour before a tow truck could get to us.
After weathering the storm of that situation, I still wanted to keep and truck and I still do to this point.
Anyway, I got the papers and they were totally different from what "WE" had agreed to. They changed the whole deal into a lease. I never mentioned a lease to these people. "I promise to you I never did" It was so frustrating because I was due back to work and I was 390 miles away from my car so I could not easily walk away without loosing any money. I then began to inquire about the terms of the lease and what kind of interest rate it was. They finance person told me that the leases has no interest rates. Now people look up lease deals anywhere on the net ad tell me what you see about them. Do they or do they not have interests? If I am wrong correct me. I argued and argued but I was not successful I once told the guy I want my car back. He replied, "How soon can you get back here with the keys to our truck and to pick your car. I was stunned. I drove my car there and drove their struck out which never made it. Then I was to front the bill for the flight because they had totally changed the deal that we both had agreed upon face to face.
I was furious and was backed into a corner with nothing to do. I couldn't think at my job and at home. I finally decided to take the deal and figure out my legal rights. After months of research and asking other dealers If I was done wrong, they felt that I was. I am currently on the look out the most cost effective way to get revenge and my money back. I've contacted them for a while one of the guys there threw an open ear to my situation and forwarded the case to the Customer consultant, I even sent out carbon copies of each email to the General manager. What to I get? A slap in the face! Not even a response in 2 days to say that she acknowledges my situation and is looking into it. I think they feel that because they are a big company that they can ignore me and I will walk away. I WILL NOT!!! I will push and push until I find someone out there to help me. If this is you... Please help me get my money back!!! Please help me!!!
0 comments