This is a passenger van, that can make many stop and idle for short or long periods of time.
The air condition will not cool at idle. I took the van to the Ford dealership, they checked the van and said there was no problem.
I returned to the dealership again with the same problem. This time they checked with the manufacturer.
The Ford manufacturer advised the dealer that this is a "characteristic" of the van.
I sent the info to Ford to their web site and have not received a response.
I have and still own other Ford vehicles and none have this problem.
Ford, this is not a characteristic, this is a defect.
Why is there no recall, or service report for this?
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