I purchased 2 scooters They were damaged Told me to take pictures send them e-mail called to see if it was received I was suppose to wait for a decision I waited 2 weeks I called told me they didn't give refunds to get money back I would have to file a shipping claim I did I was told I waited to long by Fed-Ex They should have told me then I only had 21 days to file a shipping claim I had to wait till Jan 2nd after the holidays before I got to talk to someone They shuffled me around till I lost all means of receiving a refund.
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