Usacomplaints.com » Cars & Transport » Complaint / Review: First Acceptance Auto Insurance - Rudeness/Unprofessional. #296128

Complaint / Review
First Acceptance Auto Insurance
Rudeness/Unprofessional

I'm a Situation Park client who recently had a car collision having a guy covered through First Acceptance Insurance. I had been not to blame for that incident. I submitted my state with First Approval your day of the incident. Within fourteen days, I'd obtained simply no helpful info in the individual designated to my state. She was really hateful and rude every time I approached her. Our vehicle was towed from the incident picture to some local wrecker yard. First Approval was conscious of this, and had actually delivered their insurer out who'd my vehicle shifted to some repair yard. (it had been clearly totaled. I understood that from day-one) the girl designated to my state never delivered some of my telephone calls after I quit her voicemails. The only real moment I really could get her to solution was at 7:00 A.M. And he or she usually requested "What do you want nowadays?" in a hateful way. I eventually got frustrated and named the primary quantity and didn't call anybodyis expansion. I simply wished to keep in touch with anybody... Anyone but this lady. I told the woman who responded my problem and her response was, "Well thatis not my issue, I can not allow you to with that." I subsequently requested to become used in the supervisor of my state insurer, and that I was delivered to the bossis voicemail. I quit my title, phone number, state number, along with a really comprehensive concept and requested that she please contact me back. Within 2 units of me departing this concept about the supervisoris voicemail, I acquired a phone in the hateful lady, not the supervisor. She stated "I simply noticed that concept you quit for my employer. Today what do you want?" I mentioned I had a need to understand the end result of the evaluation, because it have been finished over per week before. She stated "I told you to prevent calling me, that I'd contact you." Used to donot contact this lady daily, but every time I did she served as though I had been bothering her. I stated "Good, I'll simply contact State Park and allow them dominate the state." Soon after I stated that she entered anything on her pc and stated "Oh wait, the info simply arrived in." She subsequently proceeded to inform me that my vehicle was totaled and they were likely to provide me $10,000. The Blue Book Price of my 2005 Honda Civic is roughly $15,000. I then stated "No thanks, stop anything. I'm likely to allow State Park manage this simply because they explained they'd provide me $14,661 for my vehicle." She responded, "I actually donot care what Condition Park does or you." Therefore again I stated stop anything, I am done coping with you. She subsequently proceeded to contact me a vulgar title and we put up. It was the toughest encounter I really could have thought. I had been hurt within this damage also it got them nearly per week to inform me they'd spend my medical costs. State Park did in one single evening what First Approval nevertheless hadnot completed in fourteen days. I'm extremely upset in the disrespect and unprofessionalism I receieved from First Approval. I am nervous to determine just how long it requires them to repay State Park as well as pay me back my $500 deductible.


Offender: First Acceptance Auto Insurance

Country: USA   State: Tennessee   City: Nashville
Site:

Category: Cars & Transport

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