My husband and I took my vehicle to JB Byrider's service department on Feb 21 in order to determine why the 'service engine soon' light was on. I also informed the service department rep that the car was leaking anti-freeze as well as the fan not working unless it was turned up to the highest setting. After the mechanic determined the problem, I was informed that the 'intake gasket' needed to be replaced. I was given an appointment to bring the car back on Tuesday, February 26 because it would be a 4-5 hour job per the service department rep and we were also infomred that it would be about $500 for the repair. (The service light was off when we left that day). We returned the vehicle to the service department on Tuesday and left the car for repair. Later that day the service department rep called to inform me that the car would not be ready until possibly the next day because they had to order a part (which I understood was to be ordered on the same day I initially went to have the car checked out). On Wednesday I received another call from the service department rep to inform me that the part ordered was not the right part and they would have to order the correct part for the car. On Thursday, February 28 I was informed another part (heater control) was needed and should be there by the next day. On Friday, February 29 I called and was informed they were still waiting for a part to come in, but the car should be ready by later on that same day. I again called later that afternoon and was informed that the car was being worked on and would be ready later. I picked the car up on Saturday, March 01st. The total cost of the repair was almost $670.16 (after being told it would be 'around $500). When we looked at the itemization of the charges, I'd been charged for the oil being changed, oil filter, valve cover gasket, plug wires, spark plugs, a radiator cap, and heater controls (which were used, filthy and cost $150). There was nothing wrong with the heater controls that were on the vehicle and if they were to be replaced why weren't they replaced with new controls. I did not ask for any of the above mentioned repairs to be done. My husband could've done all of that but he could not replace the intake gasket because he doesn't have the necessary tools to perform that repair. My car was paid off as of Feb 22 and now I'm left with the repair bill which means I won't get the title until this bill is paid off. Why should I have to pay for repairs that I did not ask to be done?
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