You take your car in for repair. The dealer has to call Service Contracts for an ok to do the work. That takes two days or more. If they give ok for work and the work is done at the dealer. They have to fax work order to Service Contracts for payment. That is another 24 to 48 hour turn around. Keep in mind that if you are on PST they are on EST so they go home at 5:00 P.M.
So you have to wait for next day for a replay. When you call Service Contracts In Troy MI. They are not what you call service helpful kind of company.
Save your money when you go to buy a car and they offer you the extened warranty from CHRYSLER, DODGE, JEEP. Save yourself the time and trouble and BUY A TOYOTA!!! Read the April Consumer Reports about EXTENDED WARRANTIES A HIGH PRICE GAMBLE. You will see why the dealers try to push you to buy them. They make a lot of mony off of them and you.
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