Visited Loveland store #0953 on 1/23/08 to purchase 2 new tires and have a 15 pt oil change done on my car. I was charged for the disposal of 4 tires when only 2 were left. My car was not vacuumed (the floor mats and the floor were not even touched!) Road hazard was put onto my tires without my knowledge or request. I was not told my battery had failed and that they recommended replacement, rather I learned it from a small slip of paper on my dash as I drove away. I was not told that there was a problem with my brake lights (A VERY REAL SAFETY ISSUE WITH A 1YR OLD AND 3 YEAR OLD IN THE BACK SEAT!) instead my husband pointed it out to me on our receipt. I am very unhappy with my experience. I paid 200.00 cash on this visit and feel like I received very poor service and essentially ripped off.
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