My complaint is about Drive Financial. I decided to get a vehicle to reestablish my credit. I gave a $5000 dollar down payment. On my first payment I sent $200 over the amount of my normal payment. My plans were to get it paid off quickly. I was almost sure that in a year or two I was going to have it paid off. Well needless to say that never happened. I read the rip off reports online about drive time, shortly after purchasing the vehicle and was worried about that happening to me. Well just to try and cover my tracks. I sent my first payment early, but before doing so, I called to let Drive Financial know that I was sending in my payment a few days early, only to make sure that it was received on time. I spoke with a representative who assured me that the check would not be processed until the payment was due. She lied, My payment was processed on 3/21, when the payment was not due until 3/25th. The check arrived at my bank before I could deposit the money, my check was returned for Non sufficient funds and I was charged fees of course. Drive Financial also charged me returned check fees and the interest accrued 10.00 dollars a day for everyday I was late. I called and spoke with a manager named Selina. Told her that the representative should have been held responsible. She said there was nothing she could do. The damage was done. I told her to monitor the very first call I made to drive financial and she would see that the representative did lie to me. She said, I will, and that was the end of her conversation.
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