My husband and I were contacted by phone by a Mr. C. Perritt, on Oct 22 after we had boughten our Pontiac, Montana. We were told this is the extended warranty that is available to us in May when our original warranty runs out. I was told if I purchase today (10/22/04), by Mr. C Perritt, I would get 6 months free warranty and my $50.00 deductable would be waived when we ever have to take our Montana in for repairs.
Our total cost was $1727.00, we had to pay $345.40 down payment with 12 payments after that of $115.13, and this would be bumper to bumper coverage. Our coverage is to end 10/21. We have a problem with an electric window and have been calling for weeks to see if this is covered and I am always put on hold and after time cut off. I did get to leave a message once so they can call me back and that hasn't happened, and now the message box says it is full. Again I keep calling and put on hold then told to call back at a better time and cut off. Needless to say weeks have gone by and I have spoken to no one!
My husband and I feel this isn't a true company, anyone can keep a phone number listed and empty the messages from time to time.
I have all my original paper work for this warrenty and the contract they sent me, with Mr C. Perritt's signature on the contract and also a Mr. Greg Hensley, so they obviously have gone through the trouble to make them look very real, but they do have my money and I feel they are nothing but a rip-off company and I want my $1727.00 back. I have never had to use the warrenty thank goodness, they probably wouldn't honor it any where if I would have had to use it.
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