They took my 1,500.00 and 2 weeks later took back the broken car...
Dear Sir or Madam,
In December of 1997, my husband and I applied for a loan to purchase a 1995 Hyundai Elantra. The salesman at Fresh Start Motors on Horner Boulevard in Sanford, North Carolina, told us that the car ran perfectly and had never had any problems.By the end of December after putting a $1500 deposit on the car we were finally approved.
Less than thirty days after the purchase of the vehicle the cylinder head on the Elantra blew while driving down highway 87 south in Sanford, North Carolina. The salesman from Fresh Start Motors told us that they would pick up the car and repair it, however, after it broke down, with such a serious problem, my husband and I no longer wanted the car. We told the salesman this and he said that it would be fine and we would have a remaining balance of $0 once the car was picked up. These statements were also made by the representative from the National Auto Credit Company, who said the loan would be cancelled.
When we returned to Fresh Start Motors some two or three weeks later, after not hearing from them, they were gone, physically gone, out of business. When we called National Auto Credit we were told that they had nothing to do with the return of our deposit. We had no way or finances to track down the owners of Fresh Start Motors, so essentially, we paid $50 a day to own a car for three weeks, but felt that was better than owning a lemon, besides we could find no recourse.
Two years later in 1999, we received a phone call from the Robeson County Sheriffs Department informing us that someone had parked the car in an officer's driveway. The vehicle was apparently still registered in our name and all of the original paperwork was still in the car. The officer had no idea how the car came to be parked in his driveway and he was confused as to why it would still be registered in our name two full years after the car had been in our possession.
I have personally spoken to the officer who found the car and with Division of Motor Vehicle in Raleigh, North Carolina (who said the car was no longer in my name). At no time did I receive any of the paperwork, which should have accompanied this car. It is obvious to me that someone connected to Fresh Start Motors, or National Auto Credit was in possession of this car for two years. At no time during that period did they attempt to contact me or collect money from me for this loan, which we had believed to have been cancelled.
Currently we are trying to purchase our first home. We are unable to do so because this car is listed twice on our credit report as a bad debt. We have attempted to contact National Auto Credit, who we got the original loan from, with no luck. After finally contacting Asset Acceptance Corp, the company which bought the supposed debt, we requested help in resolving this matter and they have stated that there is nothing they can do to help clear these fraudulent debts from our credit report.
Once again, we seem to have no recourse or defense against this fraud. We appreciate any assistance you can give us in resolving this issue.
Respectively Yours,
Brian Boisvert & Jamie Boisvert
National Auto Credit
30000 Aurora Road
Solon, OH 44139
Account Number - 3248036
No Phone Number Provided
Asset Acceptance Corp / National Auto Credit
P.O. Box 2036
Warren, MI 48090
Account Number - 1722942
(586) 939-9600
Jamie
Goldston, North Carolina
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