My grandaughter age 21 puchased an auto from Hanna Motors. On her way home it broke down 5 times. She called Hanna and they towed car back to lot. She said she did not want the vehicle and chose another off the lot. Hanna Motors charged her for first vehicle added it to contract, giving her trade in ect. She is young and her first time doing contracts. I told her to ask Hanna Motors how they could charge her for a vehicle she returned due to malfunction. Their reply was, it has already gone through the bank and been financed for you therefor you own it and nothing can be done about it. Very rude employees. I hope someone has some advise as we have been dealing with this for several months. Thank you
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