August 31
Long Beach Acceptance Corp
PO Box 60570
Los Angeles, CA 90060-0570
Dear Sir or Madam and To Whom It May Concern:
This letter is to formally inform you that you are not to contact persons that are listed on our paper work as personal references or neighbors. You are currently harassing them and using them as your personal messenger service disclosing to them the nature of your calls, which may be in violation of Federal and State laws, which they do not appreciate. You are also using them as skip trace tools outside the context for which they were originally intended. We assure you we have not relocated and any further correspondence with us is to be by mail. These people have asked you to stop contacting them and yet you continue to do so. We have verbally asked in the past that you not engage in this practice and you still insist on doing it.
You have a person/s in your company have left messages with the people on our reference list and in doing so have committed possible violations of the FDCPA and the FCRA. They place on their messages that are with the Repossession Department of your company.in effect they have disclosed information about the status of our account (ie credit information to persons without a legal business need for such information) and basically disclosed information about our account in possible violation of the FCRA and possible Third Party Disclosure under the provisions of the FDCPA and the CDCPA of Colorado. People you have contacted and they have left messages with on their voicemails have retained copies for our future use if needed.
At the request of all the persons on the list we are writing you to let you know they want you to cease contacting them. A copy of this letter and a complaint will be forwarded to the Colorado State Attorney Generals Office and the Federal Trade Commission if the practice is not ceased immediately. You may contact us by mail, as we have not moved if you have any further need to contact us.
According to the persons you have contacted you actions are at a point constituting phone harassment. They have informed us they have asked you to stop calling them.
We are currently in possession of a minimum of 14 pages of customer or prior customer personal written accounts describing a pattern of the above tactics, across the country. The dates are from various months and years showing a pattern of possible harassment and or possible third party disclosure.
Attached is a note from our ELDERLY neighbor. Olga called and asked her to have us call her. This lady is not even on our list of references. We told Olga just prior to this phone call that all future contacts are to be by mail and not to call anyone on the list or call us again. Your company was calling at 8:00 am in the morning and continually rang people's phones. You have done this to us in the past as well. Please note the carbon copies at the bottom of the page.
Sincerely,
Cc: States Attorney General of Colorado, Federal Trade Commission
*We will be faxing this to LBA's Collections Manager in California @ 714-939-6672 and to Stephen Prough's Attention at LBA Corporate in New Jersey @ 301-429-4855*
Gary & Geni
Golden, Colorado
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