Triad Financial are a bunch of money-grabbing pricks.
In April I purchased a 2002 Nissan Frontier. I made the down payment, drove it home, and two months later it still wasn't financed. The dealership
even had to mail me temporary tags twice, as they expired before I finally got a loan. Eventually, I got financed through Triad Financial at 18% interest rate (ouch!)
I never received a payment book or even a monthly statement. I either mailed a check or sent a moneygram every month, and assumed everything was ok until about a year later two guys showed up to repo my truck. This was at 11:00 pm, so of course I couldnt even call the company til the next morning. After calling for 2 hours, I finally spoke to a rep who informed me that I was behind 3 months, and would have to pay that, plus a $300 repo fee to get my vehicle back. I didn't understand how I was 3 months behind, but since they told me I had 10 days before they auctioned off my truck, I paid anyway and got my truck back.
About a year later, I received a phone call from Triad (still no payment book, bill, or even a late notice in the mail) stating that I was 3 months behind, and unless I made arrangements to pay, they would repo my truck. They offered to refinance my loan to cover those 3 months. Apparently they had been charging late fees every DAY my payment was past due, but I didnt know this, as I never got a bill. I agreed, though, and never heard from them again until January.
January two guys came to my house to repo my truck. Apparently I was 3 months behind again. Still no bill or anything in the mail, even though they obviously have my address, as the repo guys had no trouble finding it.
I paid everything they said that I owed (plus a repo fee) and after calling the reinstatement department 2 days straight, someone finally returned my call, and I got my truck back 2 days later.
August 21. Tonight, the repo guy came and picked up my truck. I am supposedly 5 months behind this time, though I dont understand how the hell that could be. Still no bill, payment book, or even a notice to repossess in the mail. I estimate in the past three years I have paid these bastards $429 a month, totalling approximately $15,000 on a $21,000 loan (more if you count late fees, repo fees, etc.) and they say I STILL owe about $12,000!!!
I dont know where my money has been going, but its not going to Triad Financial anymore, as I am calling tomorrow morning to tell them I have no intention of reinstating, and they can shove it up their dishonest money-grabbing *sses. I read the other complaints on this website about this sorry excuse for a company tonight, and wish I had seen this earlier (like 3 years ago!) I feel sorry for anyone who has had the misfortune of dealing with Triad, and if there is any type of class-action suit, please include me. I would love to see these frauds get their *ss handed to them in court.
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