Please do not do business with CarMax. Here is why:
Last year, I bought a 2006 XL F-150 from them for $18,995. It was a great truck, and I got good use out of it. I am in the military and I had to go overseas, which only left me with the option of to sell the truck back to CarMax.
They only offered me $14,000 for the truck because it was an XL model and not an XLT. (XLT's are more expensive). I was a little mad with the low offer but had no choice, so I sold it to them.
I went online 2 weeks later to find the truck listed online as an XLT model for the same price I originally bought it from them!
I sent them a respectful email letting them know that I thought it was wrong of them to do this. I got no response, and to make things even worse, because I told other people the truth about the truck, CarMax has blocked my IP address so I cant even view their website.
I was not rude, I did not use vulgar language, and I didn't direct any frustration out on anyone.
I feel like I am being "hushed" and swept away.
I bought a vehicle from them once before about 4 years ago and I planned on doing business with them when I got back to the U.S.
Not anymore!
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