Usacomplaints.com » Cars & Transport » Complaint / Review: Drive Financial Services - Payoff received May 31 by FedEx but Drive claims June 21. #230258

Complaint / Review
Drive Financial Services
Payoff received May 31 by FedEx but Drive claims June 21

We purchased a car from a Chrysler dealer on March 7th, they financed us with Drive Financial. At a very high interest rate. We have never been late on a payment.
May we refinanced our car to get a better rate, the company we financed with called Drive and got a payoff. They sent the payoff to Drive on May 30th by FedEx, they received it on May 31st at 2:36 pm in shipping and receiving and it was signed for.

Drive is saying they did not get it till June 21st which is a lie we have checked the tracking number with FedEx and they did receive it, we also have the persons name that signed for it Drive is telling us we have to pay around $ 158.00 more or they wont release the car I have never dealt with such a company before I have asked them several times to find where the money was till June
and they give us the same story.



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