On 10/15 my Father died. That was near when my wife and I planned a flight.
We were assured that we could reschedule with a copy of a death certificate. That certificate was faxed to My Lynn Duncan at least four times in the last ten weeks.
To date I have emailed, called, faxed so often they must think I am nuts. But nobody calls back even though when we call a voice reassures us THIS time they will.
Our only contact from Delta was from Michael Barzey a manager in "Customer Care" saying they never received my Dads death certificate. I faxed and emailed it again... Probably into a black hole.
Delta Airlines are liars and they RIPPED ME OFF!!
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