Do not give this company your credit card information!
We ordered an engine through ASAP motors. We gave them our debit card information. Our bank has a $500 limit on debit card orders that we did not know about so the charge was declined. ASAP called us the next day and told us. I told them that situations had changed in our household and that this was most likely a blessing and that we needed to cancel the purchase of the engine.
They asked me at that point if I would like to place the engine on lay-a-way. I told them that we were not going to able to repair the car at this point and that we definitely did not want to place the engine on lay-a-way and that we just needed to cancel this order. This took place during the last week of September. On November 13, ASAP Motors ran a $100 charge through on my debit card. I called ASAP to get them to reverse this charge as I was sure it was done in error. The person in accounting told me that the $100 was a lay-away charge. I told them that I did not place the engine in lay-away. She told me that she would take care of it, file it, and this would be the end of it.
I looked the next day to see if, in fact, the money had been returned to my account. It had not. I called ASAP and asked to speak to accounting again. The same woman told me that her manager had declined to allow her to "refund" the money and that it would be charged to me as a "restocking fee" because we had waited 2 months to cancel the order.
Linda
Tyler, Texas
U.S.A.
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