When I purchased my car I purchased an extended warranty with it.
On a Saturday I had several problems with the car, and took it to the Daewoo dealer.
I told the dealer I had an extended warranty, and was told that Western General was closed on Saturday to get authorizations, and when the repair was finished to submit their bills for reimbursement. Since this was a road emergency, I did not have the Western General contact information with me.
The repair required the ordering of a part which took until yesterday to come in. When the repair was completed, I called Western General to submit the bills, and was told that any repair had to be authorized, and that they would not pay me for the almost $ 500.00 laid out for the repairs.
Certainly this is a despicable practice to make excuses not to pay for the covered repairs.
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