Complaint / Review
Asap Motors
Asap Motor ripoff credit card

E: Credit card fraud and illegal usuary charges without customer's approval.

On end of july I placed a $100.00 deposit on a used Mazda transmission. Two days later, in august within the grace period allowed by law to end any customer obligation, I called ASAP asking to refund my deposit. I was rudely told that I would have to wait until Aug 14 th to get a refund. And a charge of 20% of what the transmission cost is Instead of refunding, the company, without my knowlege or Permission charged my credit card another hundred dollars.

That makes $200. That the company holds of my money, and I didnt get any acknowledgement of transaction or invoice, receipt from ASAP. The item was on layaway over the weekend only and never left the company shelf. When i went to look at my credit card stament i seen the charge and told master card to put temp block on my card

One week has passed and no refund, no invoice, nothing. Only a further disgracefull pronouncement from ASAP that they will charge 20 percent restocking fee. The transmission never left company doors, sits on their shelf. Why restocking fee.

WHERE IS MY $200.00.in their bank account. No receipt nothing from them.

I locked my credit card to prevent further charges from ASAP. According to my credit card company, deposits into my account are accepted, so I told the president Scot Scandel about this. He said let me talk to accounting a very rude women with a bad accent came back told me i better unblock my card then I get refund. I did say BS no way and the will charge me 5% for using my credit card so scot scandel said scandel was to chicken to come back him self.

He had pushed me from person to person and nothing happened. Then the did hung me up rude on top

And one more 3000 BBBcases filied in houston BBB. There have been 3516 requests for a reliability report on this company in the past 36 months. Of those, 1340 requests were made in the past 12 months

Additional company management personnel include:
Dina Hoover, Manager; Dina Moore and scott sandellalll. I want is my money back from them

Gerlinde
El Paso, Texas
U.S.A.