Complaint / Review
Pep Boys
Ripoff using wrong parts jerry rigging false battery testing

I used to have all work on my car done by Pep Boys because it was minor stuff (belts, hoses, tune-ups, etc) and they were conveniently located.

They even rebuilt my carburetor, or so they said. When my carburetor troubles continued, Pep Boys charged me $70 to tell me that I needed a new carburetor.

I began to get that feeling of a jerk-around so I towed my car to a carburetor wizard. He found that Pep Boys had unsafely jerry-rigged my carburetor, left the timing belt guard off, and had used ordinary fuel line hoses to replace the hoses that should be form fitted hoses, resulting in kinking and reduced performance.

In my opinion now, I wouldn't take mountain bike to Pep Boys..

Marc
Hollywood, California